Product Care Page

Our Mission

Our mission is simple: Elevate everyday moments through intentional fragrance that lingers, intrigues, and reflects the many layers of the people who use them.

Our Vision

To disrupt the candle and fragrance industry with bold unforgettable scents & safer standards. We believe luxury shouldn’t mean overwicked or carelessly made — it should mean intentional, elevated, and made with precision.

Luxury, Reimagined Through Scent.

At Melt Me Candle Co., we believe scent is more than just a vibe — it’s a mood-setter, memory-maker, and instant atmosphere upgrade. Your space (and your skin) should feel like you: warm, intentional, and full of personality.

From slow-burning candles to luxe artisan room + body sprays and our handcrafted body care line, every product is made with creativity, care, and just the right amount of sass. Our scent library ranges from fruity and flirty to rich and woodsy, so whether you're into citrus highs or smoky lows, we’ve got something that fits your mood.

We don’t do “good enough.” Every formula is tested for safety, longevity, and performance — because you deserve better than mass-produced mediocrity. Whether you’re lighting a candle, spritzing on your signature scent, or polishing off your routine with a glow-inducing sugar scrub, Melt Me is here to make your daily rituals feel anything but routine.

Welcome to your new favorite self-care brand. Your space — and your skin — are about to smell amazing.

Woman in pink shirt with a goat in an outdoor setting

Meet the Maker

Nicole | Founder of Melt Me Candle Co.

What started with a $40 candle kit has quickly grown into a full-fledged business I’m proud to call my own. In just over a year, Melt Me Candle Co. has gone from kitchen-table experiments to a brand with a full scent library, body care line, and a loyal community of customers who keep coming back for more.

I’ve poured (literally) countless hours and pounds of wax into this business — testing, refining, and growing with every batch. From setting up at the Kershaw County Farmers Market each week to shipping orders across the country, I’ve seen firsthand how much joy intentional fragrance can bring to people’s lives.

I’m also a self-proclaimed crazy animal lover, so when I’m not pouring candles you’ll usually find me spoiling my pups or dreaming up pet-friendly collaborations.

Looking back, I’m proud of how far we’ve come. Looking forward, I’m excited to keep raising the bar — crafting bold, unforgettable scents that make your space (and your self-care routine) feel elevated, intentional, and unapologetically you.

Meet My Favorite Scents

  Melt Me Candle Co FAQs

Find answers to common questions about our products and services.

Do I need to melt my candle all the way to the edges on the first burn? Nope — and here’s why. Our candles are designed to burn cooler and steadier, which means you will see a thin layer of wax clinging to the sides during the first few burns. This is completely normal and part of how our candles are engineered. It is not tunneling. True tunneling happens when a candle only melts straight down the center, leaving thick walls of wax around the jar that never burn away. That’s a flaw, and once it starts, there’s very little you can do to fix it. With our candles, that light wax “hang up” will melt back into the pool as the jar warms from the inside out. The result? A longer-lasting, cleaner burn with nothing wasted and a safe, steady flame.

“But I always burn my candles to the edges on the first burn.” If a candle melts edge-to-edge on the very first burn, more often than not, it means the wick is running too hot. If it's that hot at the start by the time the flame is halfway down the jar the heat has nowhere to go — it’s trapped in a tighter space, fighting for oxygen, releasing CO₂, and swirling inside glass walls.

What does this mean for the your candle?
  • It burns off fragrance too quickly (so the scent doesn’t last).
  • The jar can become dangerously hot.
  • Your overall burn time is cut short.

That’s why we wick cooler on purpose. Early burns may leave a thin layer of wax on the sides, but as the jar warms from the inside out, that wax melts back into the pool. The result? A longer-lasting, safer, more fragrant candle — without the risks of overwicking.

How do I practice proper candle safety? Even though our candles are designed to burn beautifully, you should never “light it and forget it.” For the best (and safest) burn, always follow these tips:

  • Trim your wick to ¼ inch before every burn.
  • Never burn for more than 4 hours at a time.
  • Stop burning when only ½ inch of wax remains.
  • If the flame looks too large, wild, or unsafe — blow it out, trim the wick again, and ensure it’s not near an air source.
  • Always keep candles on a heat-safe surface and away from pets, kids, and drafts.

How long will my candle last? With proper care, our candles burn cleanly for over 5 hours per ounce — up to 70 hours in our larger jars.

All returns and exchanges must be requested by email at hello@meltmecandleco.com before sending anything back.

What’s your return policy?

Returns are accepted within 30 days for unused items in original packaging. Body care items are non-returnable unless defective. Customers pay return shipping unless the item is damaged or incorrect.

What if my order arrives damaged or wrong?

Email us within 7 days with photos of the product, packaging, and shipping label so we can make it right.

Are any items non-returnable?

Custom/personalized products, body care (unless defective), sale items, and gift cards.

Can I exchange an item?

Yes — email us for approval first. Unapproved exchanges will not be accepted.

What about gifts?

Approved gift returns receive a gift credit. Customer pays return shipping.

When will I receive my refund?

Approved refunds are processed within 10 business days. If it’s been over 15 business days, contact us.

What if my package was undeliverable?

Returned packages can be reshipped at your expense or refunded minus the original shipping.

How should I use wax melts? Wax melts should only be used in approved wax warmers. While the little tea light versions are adorable, they often don’t get hot enough to throw fragrance properly. Electric warmers (bonus points if they have an automatic timer) are the way to go.

How long do wax melts last? Unlike candles, wax doesn’t burn away — only the fragrance does. Since scent strength is subjective, there isn’t an exact “hour count.” The simple rule: once the fragrance fades, it’s time for a fresh melt.

What are freshies and how do I use them? Freshies are portable air fresheners made with wood and fragrance oils, housed in a secure black screw-top tin. They’re perfect for small spaces like cars, closets, or bathrooms.

How long do freshies last? From our experience (and from multiple happy customers), freshies can last up to 3 months depending on the scent, environment, and how often the tin is left open.

Any safety tips for freshies? Because they’re fully contained in tins, freshies will not leak and no oil will transfer onto your surfaces. If you ever get fragrance oil on your skin for any reason, wash it off immediately — not all fragrance oils are skin-safe. Freshies are for air freshening only and should never be used on the body.

Are your body care products safe for sensitive skin? All of our body care products (lotions, scrubs, sprays) are made with skin-friendly ingredients like shea butter, aloe, and phthalate-free fragrance oils. We follow IFRA (International Fragrance Association) safety standards to ensure fragrance levels are within safe usage limits. That said, everyone’s skin is unique. If you have sensitive skin or are prone to allergies, we recommend patch testing a small amount on your inner arm before full use.

What should I do if I have a reaction? If irritation occurs, discontinue use immediately and wash the area with mild soap and water. All ingredients are listed on each product label for your reference.

How long will my body care products last? When stored in a cool, dry place and used as directed:

  • Lotions & Scrubs: Best within 12 months
  • Sprays: Best within 12 months (shake before each use for maximum fragrance freshness)
Some fragrances may contain essential oil components, but none of our products are made exclusively with essential oils. There is no governing body to provide official safety limits for essential oils, which is one reason we do not formulate with them. Instead, we use professional-grade fragrance oils that are carefully tested and always used within IFRA-approved safe levels.

Do you offer local pickup? Yes! We offer free pickup at the Kershaw County Farmers Market on Saturdays from 9am–12pm (when the market is open). If bad weather or something unexpected keeps us away, we’ll contact you directly to schedule another pickup time.

Maybe! Email me and let me know what you need, if I can help I certainly will. Hello@meltmecandleco.com

Do you offer wholesale or bulk pricing? Yes! For wholesale inquiries or bulk gifting, please contact us directly at hello@meltmecandleco.com.

Do you collaborate with other brands or creators? Absolutely. We love teaming up for custom projects, limited collections, and brand partnerships. If you’d like to collaborate, reach out to us at hello@meltmecandleco.com with your idea — let’s make something unforgettable together.